Mackay Airport Quarantine, Immigration & Customs

CIQ Services

CIQ services are available on request with prior notice. Mackay has a limited number of Customs Officers to service the seaports of Hay Point, Dalrymple Bay and Mackay Harbour, with additional officers available from Townsville.

Australian Customs Service uses advanced passenger processing through electronic transfer of data. This is available via the Townsville Office of ACS.

AQIS have an office in Mackay and are available with prior notice. Additional staff are available from Townsville and/or Cairns.

All requests for the use of Mackay Airport for international charter services must be through the National Passenger Processing Committee in Canberra